LunarGlowLab privacy

Privacy Policy

Effective Date: August 1, 2026

Lunar Glow Lab ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (LunarGlowLab.com) or book a service with us.

Please read this policy carefully. By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Information") when you interact with our website or book an appointment:

Contact Information: Name, email address, phone number, and mailing address provided when submitting a contact form, requesting a consultation, or booking a session.
Appointment & Service History: Details regarding your scheduled services, hair history notes, past treatments, and preferences.
Payment Information: Payment details processed through our third-party online booking and payment systems. Note: We do not directly store complete credit card details on our servers.
Device & Usage Data: Automatically collected technical data when you browse our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times.

2. How We Use Your Information

We use the information we collect for business and operational purposes, including:

Scheduling, managing, and confirming your hair salon appointments.
Responding to inquiries, questions, or contact form submissions.
Processing transactions and sending appointment reminders via email or SMS.
Improving website performance, navigation, and client user experience.
Sending marketing communications, promotional updates, or special offers (you may opt out at any time).
Complying with legal obligations and protecting the security of our platform.

3. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies (such as Google Analytics) to analyze web traffic, understand user behavior, and optimize site performance.

Essential Cookies: Required for basic website functionality and navigation.
Analytics Cookies: Help us measure how visitors interact with our site so we can make improvements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may affect your ability to use certain features on our site.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for commercial gain. We may share information only in the following necessary circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or processing appointments (e.g., online booking platforms, web hosting providers, and payment processors).
Legal Requirements: If required to do so by law, court order, or governmental authority to protect our rights, safety, or property.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to external sites (such as social media pages or third-party booking systems). We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies independently.

7. Your Choices & Opt-Out

Email Marketing: You can unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link at the bottom of the email or contacting us directly.
SMS Communications: You may opt out of text reminders by replying "STOP" to any automated SMS.
Access & Updates: You may contact us at any time to request updates, corrections, or the deletion of your personal contact information.

8. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Business Name: Lunar Glow Lab
Location: @ Body Spa Salons, 2470 Paseo Verde Pkwy, Henderson, NV 89074
Email: Info@LunarGlowLab.com
Website: LunarGlowLab.com
Instagram: @LunarGlowLab